Before we can ship your order, www.ImperioRealBoutique.com must prepare your products, perform strict quality-control tests and package items carefully.
*The below delivery estimates do not include order processing time.
This shipping method is the fastest available. Delivery times are between 2-6 days to all major destinations. Expedited shipping fee is calculated based on the weight of your order, starting from US$ 20.00
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 3-8 days to all major destinations. Standard shipping fee is calculated based on the weight of your order, starting from US$ 15.00.
Before placing an order, we recommend customers to contact us to check if the item(s) are in-stock and ready-to-ship.
Call us at: 1-855-755-7549 *toll-free or e-mail us at: firstname.lastname@example.org with the (item #, size, color) and we will let you know within 1-2 business days.
If the item is available, we usually ship it out the next business day, and the delivery time will be determined by the shipping method selected by the customer.
When the item you ordered is out of stock, we will contact you 1-2 days, and offer our “similar styles” service in the item model, size and color desired.
Shipping availability and processing time vary depending on the item ordered.
Bridal and Quinceañera orders may take longer (up to 6 weeks). If additional time is required to fill your order, we will contact you by e-mail or telephone.
Please give us current phone numbers and e-mail addresses so we can contact you if necessary.
Estimate Delivery Time
All orders of in stock merchandise placed before 9 AM EST will be shipped the same business day*. Orders placed after 4pm EST will be shipped the following business day.
* Business Days are Monday through Friday (non-holiday).
ImperioRealBoutique.com takes the security of our customers very seriously. Therefore, we have implemented fraud filters in an effort to protect our customers against any suspicious or fraudulent charges. If your order triggers a review by our fraud prevention department, we may require additional information to approve for processing.
You will be contacted immediately in regard to this matter, and we ask that you contact us back as soon as possible to confirm your order and avoid any further delay.
Any order held for verification purposes by our fraud prevention department may be delayed until needed information is received, and confirmation process completed.
Orders may be flagged due to incorrect/incomplete billing or shipping information, address confirmation, or return policy review. Any delay in shipping or needed upgrade due to this verification process is the responsibility of the customer.